Do you have some Questions?

Get the answers to all your questions about Book Tours’ tours and services. Browse through our FAQs for quick and helpful information, or contact us for further assistance.

Shipping Information​

What tours do you offer

Book Tours offers a wide range of tour packages to explore the city of Dubai and its surroundings. From desert safaris to city tours, we have something for everyone. Check out our website or contact us for more information.

How can I book a tour?

You can easily book a tour through our website by selecting the tour you want, choosing your preferred date and time, and completing the booking process. You can also contact us for assistance.

Can I change or cancel my tour booking?

Yes, you can change or cancel your tour booking. Please refer to our cancellation policy for more information or contact us to make any changes to your booking.

What is included in the tour price?

The tour price typically includes transportation, guide services, and any activities specified in the tour description. For more information, please check the tour description on our website or contact us.

Do you offer private tours?

Yes, we offer private tours for individuals, families, and groups. Contact us for more information and to make a booking.

Do I need to bring anything specific for the tour?

It depends on the tour you have booked. Please check the tour description or contact us for more information.

Are there any age restrictions for the tours?

Some tours may have age restrictions. Please check the tour description or contact us for more information.

How do I contact Book Tours?

You can contact Book Tours by phone, email, or through the contact form on our website. Our team is available to assist you with any questions or concerns.

Are the tours suitable for people with disabilities?

Some of our tours may not be suitable for people with disabilities. Please contact us for more information and to ensure we can accommodate your needs.

payments

How do I pay for my tour?

Book Tours accepts payments through our secure online payment gateway using all major credit cards and debit cards. We use a trusted third-party payment processor to ensure that your personal and financial information is kept secure. You can also contact us to arrange alternative payment methods, such as bank transfers or cash payments in person.

Is there any additional fee for using a credit card for payment?

No, there is no additional fee for using a credit card for payment. The price you see on our website is the final price you pay for the tour. However, please note that your bank or card issuer may charge fees or foreign transaction fees, depending on your location and currency.

What should I do if I have a problem during the tour?

If you have any problems during the tour, please inform your tour guide or contact us as soon as possible so that we can assist you.

When do I need to pay for my tour booking?

You will need to pay for your tour booking at the time of booking. We cannot guarantee your reservation until we have received full payment. If you have any questions or concerns about the payment process, please contact us for assistance.

What if I need to cancel my tour booking?

If you need to cancel your tour booking, please refer to our cancellation policy for information on refunds and fees. If you have any questions or concerns, please contact us as soon as possible.

How can I leave a review for the tour?

We appreciate all feedback from our customers. You can leave a review on our website or through our social media channels. Thank you for choosing Book Tours!

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